ABOUT ME
Hey there! I’m Rhianna (R.K.) Hulce
And I’m the freelance writing professional here to help you propel your business forward.
With my extensive background in effective training and communication, I excel at developing easy-to-understand technical documentation that accurately captures complex processes, while also creating valuable training resources for any user!
SKILLS
Distill Complex Processes
Into Simple Segments
While it’s important to hammer home the nitty gritty details of your processes, you also need to keep your documentation accessible for all learning levels.
I know how to synthesize complex information and complicated processes into easy-to-understand instructions for any user.
Rapid & Adaptive Learner
Across an Array of Topics
Throughout my 10 years of professional experience, I have worked across a variety of industries, including entertainment, hospitality, accounting, and customer service.
In each experience, I have always been quick to learn and adapt my approach to meet the demands of the industry.
Thoroughly Researched
Using Data-Driven Techniques
In order to truly understand your processes, it is critical that you research relevant topics and materials thoroughly.
When I develop documentation, I immerse myself in the material and review all relevant data meticulously to ensure that I present your processes as accurately as possible.
Personalized Presentation
Tailored for YOUR Business
Every business is unique and comes with its own quirks and characteristics. You deserve someone who listens to your vision and can tailor your documentation to match.
I customize technical processes to align with your business and its unique voice.
Active Advocate & Communicator
Every Step of the Way
Every great process is founded on effective communication and cooperation between teammates.
That’s why I always keep you in the loop about any status updates and maintain direct contact with you every step of the way.
Identify Areas of Confusion
— and Tackle Them Head-On!
When developing documentation, it is crucial that you capture any (and every) pain point or area of confusion that the user might experience along the way.
With my detail-oriented approach, I excel at identifying and addressing the trickier components by giving them the proper care and attention they deserve.
